Refund Policy

Last Updated: July 2026

At Raja Sahab, customer satisfaction is our priority. We take great care to ensure that every product is carefully packed and delivered in excellent condition. Please read this Refund Policy carefully before placing your order.

1. Return Eligibility

Due to the nature of health and wellness products, returns are accepted only under specific circumstances. To be eligible for a refund or replacement, the product must:

• Be received in a damaged or defective condition.
• Be incorrect or different from the item ordered.
• Be expired upon delivery.
• Be missing from your order.

2. Non-Returnable Products

The following items are generally non-refundable:

• Opened health supplements.
• Used herbal or Ayurvedic products.
• Products with broken safety seals.
• Items damaged due to misuse or improper storage.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. To help us process your request quickly, please provide:

• Your order number.
• Photographs of the product and packaging.
• A brief description of the issue.

After reviewing your request, we may offer a replacement, store credit, or a full refund where appropriate.

4. Order Cancellation

Orders may be cancelled before they have been dispatched. Once an order has been shipped, cancellation may no longer be possible. Please contact our customer support team as soon as possible if you wish to cancel your order.

5. Refund Process

Once your refund request has been approved, refunds will be processed to the original payment method used for the purchase.

6. Shipping Charges

Shipping charges are generally non-refundable unless the return is due to an error on our part, such as an incorrect or damaged product being delivered.

7. Refused Deliveries

If a customer refuses delivery without a valid reason or provides an incorrect delivery address resulting in the parcel being returned, any refund may be reduced by the applicable shipping and handling charges.

8. Our Commitment

We are committed to providing high-quality products and excellent customer service. Every refund request is reviewed fairly and individually to ensure the best possible outcome for our customers.

9. Contact Us